Shipping Policy

Effective Date: 7 October 2026

At Bellaica, we are committed to providing a smooth and reliable shopping experience. We carefully process and package every order to ensure that your products reach you safely and securely.

Please read the following Shipping Policy for complete information about our shipping and delivery process.

1. Shipping Coverage

Bellaica currently offers shipping across India.

We work with trusted logistics and courier partners to deliver orders to customers across different locations in India.

2. Order Processing

• Orders are generally processed within 1–2 business days after successful order confirmation.

• Orders placed on Sundays or public holidays will be processed on the next working day.

• Once your order has been dispatched, you will receive a shipping confirmation with tracking details via email, SMS, or WhatsApp.

• During sales, festive periods, or promotional events, processing times may be slightly longer due to increased order volumes.

3. Estimated Delivery Time

The estimated delivery time after dispatch is:

• Metro & Major Cities: 2–5 business days

• Other Locations: 4–7 business days

• Remote & Extended Service Areas: 5–10 business days

Please note that these are estimated delivery timelines and are not guaranteed. Actual delivery time may vary depending on the destination, courier partner, weather conditions, public holidays, operational delays, or other unforeseen circumstances.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

Bellaica may offer free shipping, discounted shipping, or other shipping promotions from time to time. Such offers may be subject to specific terms and conditions.

5. Order Tracking

Once your order has been dispatched, tracking information will be shared with you through the contact details provided during checkout.

You can use the tracking number or tracking link to check your shipment status.

Please allow 24–48 hours after dispatch for the tracking information to become active or show movement.

6. Delivery Delays

Bellaica makes every effort to deliver your order within the estimated delivery timeframe. However, delays may occasionally occur due to circumstances beyond our control, including:

• Adverse weather conditions

• Courier or logistics issues

• Public holidays

• High order volumes

• Natural disasters

• Transportation disruptions

• Incorrect or incomplete address details

• Remote or difficult-to-service locations

• Other unforeseen circumstances

Bellaica shall not be responsible for delays caused by events beyond our reasonable control.

7. Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete delivery information at the time of placing an order.

Please ensure that your:

• Full Name

• House/Flat Number

• Building/Street

• Area/Locality

• City

• State

• PIN Code

• Contact Number

are entered correctly.

Bellaica will not be responsible for delivery delays, failed delivery attempts, or returned shipments caused by incorrect or incomplete information provided by the customer.

If you notice an error in your shipping address after placing an order, please contact us immediately at bellaicaofficial@gmail.com or 9321745069.

We will try our best to assist you, but address changes may not be possible once the order has been dispatched.

8. Failed Delivery Attempts

Our courier partner may make multiple delivery attempts before returning the shipment to Bellaica.

An order may be returned to the sender if:

• The customer is unavailable during delivery attempts.

• The customer refuses to accept the package.

• The address provided is incorrect or incomplete.

• The customer is unreachable on the provided phone number.

• The delivery location is not serviceable.

• The customer does not respond to the courier partner.

If an order is returned due to reasons attributable to the customer, additional shipping or re-delivery charges may apply for sending the order again.

9. Cash on Delivery (COD)

Cash on Delivery may be available for selected products and locations.

COD availability is determined by our courier partners and may vary depending on your PIN code and order details.

Bellaica reserves the right to restrict or disable COD availability for certain locations, products, or orders.

10. Prepaid Orders

For prepaid orders, payment must be successfully completed before the order is processed.

Once the payment is confirmed, the order will proceed for processing and dispatch according to our standard processing timelines.

11. Damaged or Tampered Packages

If you receive a package that appears to be:

• Damaged

• Opened

• Torn

• Tampered with

• Wet or otherwise compromised

please contact Bellaica as soon as possible.

We strongly recommend that customers record a continuous unboxing video while opening the package, especially for reporting any product-related issue.

Photographs, videos, packaging images, and other relevant information may be requested to investigate a shipping or product-related claim.

12. Lost or Missing Shipments

If your tracking information shows that a shipment has been delivered but you have not received it, please contact us as soon as possible.

Bellaica will coordinate with the relevant courier partner to investigate the shipment.

Resolution timelines may depend on the courier partner's investigation process.

13. Multiple Products in One Order

If your order contains multiple products, Bellaica may ship them together or separately depending on product availability, warehouse processing, packaging requirements, and courier logistics.

If your products are shipped separately, you may receive separate tracking details.

14. Delivery to Remote Locations

Some remote or restricted locations may require additional delivery time.

In certain cases, courier services may not be available to a particular PIN code. If we are unable to deliver to your provided address, our customer support team may contact you for an alternative solution.

15. Change or Cancellation After Dispatch

Once an order has been dispatched, it may not be possible to change the shipping address or cancel the shipment.

If you wish to modify or cancel an order, please contact us as soon as possible after placing the order.

Any cancellation or refund will be handled according to our applicable Cancellation and Refund Policy.

16. Contact Us

If you have any questions regarding your order, shipment, delivery, or tracking information, please contact Bellaica using the details below.

Bellaica

Email: bellaicaofficial@gmail.com
Phone / WhatsApp: 9321745069

When contacting us regarding an order, please provide your Order ID so that we can assist you quickly.

17. Policy Updates

Bellaica reserves the right to update or modify this Shipping Policy at any time without prior notice.

Any changes will be published on this page with the updated effective date.

By placing an order through Bellaica, you acknowledge and agree to the terms mentioned in this Shipping Policy.